The HelpDesk icon should be located in your System Tray, which is at the bottom right of your screen by default.

Simply double-click the icon to open the HelpDesk.

If for any reason your HelpDesk icon is not visible, you can re-open the HelpDesk by going to the Start Menu and selecting:

All Programs > iTOK HelpDesk > Launch iTOK HelpDesk.

The HelpDesk icon should then be visible in the system tray.

If you have any problems opening the HelpDesk, please click here to get help directly from our website.