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How do I restore a few files or folders using iTOK Backup?

It's easy to retrieve any file or folder from your backup with just a few clicks.

Note: If you had a major computer meltdown and need to restore all your files to a new or repaired PC, view this tutorial to learn how.

To recover any file or folder from your backup

Step 1: Double-click on the 'iTOK Backup Drive' shortcut on your desktop and open the 'Backed up files' folder, then navigate to the file or folder you want to retrieve from your backup.

(If you don't see a link to the iTOK Backup Drive on your desktop, you can find it in your My Computer directory.)

Double click the shortcut on your Desktop 
    to open the iTOK Backup Drive

Step 2: Right-click on the file or folder and select 'Restore'. It will automatically be downloaded from your backup and restored to its original location on your computer.

If you want to restore a file or folder to a new location on your computer, you can click 'Restore To...' and select the location for your new file.

Please note: If you do not see the 'Restore' or 'Restore to...' options listed when you right click on a file, it is because the file on your computer is identical to the file in your backup (therefore there is no need to restore the file.)

How do I restore all my files?

If you need to restore everything in your backup to a new or repaired PC, follow these steps:

Step 1: Re-install iTOK Backup

Log in to the Backup Management page, using your iTOK username and password, and follow the instructions to reinstall iTOK Backup.

Step 2: Restore files from your backup

When you've successfully reinstalled iTOK Backup on your new PC, you'll see the iTOK Backup Restore Wizard. You can use the Restore Wizard to restore all the files in your backup to your new PC, or click on the iTOK Backup Drive icon on your Desktop to browse for individual files and folders to restore.

iTOK Backup Restore Wizard

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